What Are Behavioural Assessments and What Is Their Value?
Often mistaken for personality tests, behavioural assessments are respected tools used by organisations of all sizes across the globe.
They evaluate individuals' patterns of behaviour, communication styles, decision-making approaches, and interpersonal dynamics.
Why Behavioural Assessments Matter for Management Development
When it comes to management development, these assessments are valuable. They provide insight into how current or potential leaders may interact with others.
They also reveal how individuals respond to stress and handle workplace challenges.
By understanding these behavioural tendencies, organisations can tailor development programmes to enhance leadership effectiveness.
This also helps foster emotional intelligence and improve team dynamics across the business.
Building Stronger Workplace Culture
In the modern workplace, collaboration, adaptability, and people skills are increasingly crucial.
Behavioural assessments help ensure that managers are not only technically competent but also capable of motivating and guiding diverse teams.
This deeper understanding of behavioural style supports better communication and helps reduce conflict. It lays the foundation for an effective organisational development strategy.
The DISC Assessment and DISC Model Explained
TTI Success Insights is a global organisation that provides a suite of assessment tools.
These are designed to help individuals and organisations improve performance, communication, and leadership.
Understanding the Four DISC Styles
One of its core offerings is the globally known DISC assessment. It evaluates behavioural and communication preferences based on four primary traits:
- Dominance (D): How you respond to challenges and assert control
- Influence (I): How you interact with others and share ideas
- Steadiness (S): How you respond to pace and consistency
- Compliance (C): How you approach rules, procedures, and accuracy
The DISC model helps individuals understand how they naturally respond to challenges. It also reveals how they interact with colleagues and approach rules and procedures.
Most people display a blend of different DISC styles rather than fitting neatly into one style or category.
How DISC Training Supports Personal Growth
By identifying these traits, the DISC assessment provides data to develop effective communication and team collaboration.
It also supports personal growth, making it a valuable tool for hiring, leadership training, and performance improvement.
Understanding your own style and the communication preferences of your team members creates a common language for workplace relationships.
It helps improve interactions and supports better relationships across the organisation.
Penguin Learning's DISC Expertise
Penguin Learning is a Master Practitioner in TTI Success Insights' psychometric suite. We have debriefed over 6,000 DISC reports, including Driving Forces and Emotional Intelligence assessments.
This expertise means every DISC workshop and training session we deliver is grounded in real-world knowledge and practical application.
Company-Wide DISC Workshop: Know Yourself (For Groups)
Our "Know Yourself" workshop is designed to debrief groups and teams on the results of their completed DISC assessment.
It also explores team dynamics and communication styles in a supportive, facilitated setting. These facilitated sessions create a safe space for open discussion.
Workshop Format and Structure
The session can be delivered as either a 3-hour face-to-face or 2-hour virtual workshop. Maximum group size is 15 learners per workshop.
This makes it ideal for smaller teams or departmental groups looking to improve workplace culture.
How the DISC Learning Experience Works
Learners complete their DISC assessment ahead of time.
They receive their personalised report on the day to prevent any misreading or misinterpretation of results.
The Facilitator begins with a brief history of the DISC framework, TTI Success Insights, and the tool's recalibration process.
TTI SI recalibrates the assessment every 2 to 3 years to maintain an 87% accuracy rate.
What Your DISC Profile Report Covers
The Facilitator then takes learners through their DISC profile report. Sections typically include:
- Basic Characteristics of your behavioural style
- Communication Do's and Don'ts
- How you may be perceived by others
- Your Natural and Adapted Behaviours
These sections give insight into how each individual prefers to communicate.
They also reveal how someone may behave naturally in situations. And they show how a person might adapt when placed under pressure.
Embedding the Learning Through Real-World Scenarios
To embed the learning, the Facilitator relates the DISC styles to everyday scenarios. For example, speaking with close friends, attending a wedding where you only know the couple, or navigating interactions with friends' or family partners.
Once participants have a clear understanding, we relate these insights back to the workplace. This includes team members you find difficult to communicate with and strategies for adapting your approach.
Mapping Behaviours for Better Collaboration
Finally, the Facilitator asks learners to consider their team, function, stakeholders, and customers.
Participants use their knowledge of DISC to map out these individuals' behaviours.
They then compare these to their own style.
This helps them understand how they might need to adapt to better collaborate and improve workplace relationships.
This group activity creates a lasting impact that extends well beyond the training session. You may even hear references to DISC styles at the holiday party.
DISC Workshop (For Groups)
Designed to debrief groups/teams on the results of their completed DISC assessment and discuss team dynamics, we have designed a session that can be delivered as either a 3-hour face-to-face or 2-hour virtual workshop. Below is a summary of what is covered on a DISC workshop using the TTI SI DISC assessment:
Maximum of 15-learners per workshop - ideal for smaller teams.
Learners will complete their assessments ahead of time and receive their results on the day to prevent them from misreading/misinterpreting their results.
The Facilitator will provide a brief history of the report, TTI Success Insights and highlight that the tool is recalibrated every 2-3 years by TTI SI to an 87% accuracy rate.
The Facilitator will then take the learners through the report (pages/sections differ from report to report) which typically involves Basic Characteristics, Communication Do’s and Don’t’s, Perceptions and their Natural & Adapted Behaviours - all of these give an insight in how the individual prefers to communicate, how they may be perceived by others, their natural behaviours in situations and how they may adapt when placed under pressure.
To embed the learning, the Facilitator will often relate to everyday scenarios e.g. speaking with close friends, attending a wedding where you don’t know anyone but the married couple, dealing with friend’s/family partners etc. - Once they have a clear understanding, we then relate back into the workplace I.E team members you find difficult communicating with
Finally, the Facilitator will ask the learners to consider their team, function, stakeholders, customers etc. and ask them to use their knowledge of DISC to ‘map-out’ these individuals behaviours, then compare to their own behaviours to understand how they might need to adapt their behaviours to better collaborate with them.
Virtual 1-to-1 DISC Debrief (For Individuals)
Upon completing an online DISC assessment, one of our team will reach out to book you in for a 1-hour virtual debrief.
During this session, we take you through your DISC profile results.
We work with you to create actions and considerations you can implement to support your development and personal growth.
Book Your DISC Assessment
If you are interested in completing a DISC assessment, please book a meeting by clicking the button below.
Testimonial: How DISC Training Transformed Team Communication at Arch Insurance
"From my initial engagement with Paul and Phil, they were always willing to help answer my questions.
We wanted to move quickly to deliver the DISC workshop. Penguin was adaptable and flexible to deliver to our tight timescales.
During the workshop, Paul quickly built up a rapport with the mentees. He ensured everyone knew the environment was a safe space to talk, where sensitive information would not be shared. The mentees welcomed the relaxed environment created by Paul.
Feedback has been very positive. Mentees have identified they now have better self-awareness of their own behaviours and communication preferences.
They feel more confident adapting their communication style to different behaviours, which they can identify through words, tone, and body language."
Lucy Rich, Arch Insurance
FAQs
We design specific programmes tailored to your needs and objectives, and this involves a detailed process of information gathering. We complete focus groups and observations with potential learners, management and key people to understand the context and the desired outcomes.
We review existing training content and current programmes to prevent duplication or overlap.
Our aim is to understand the detail of your business performance and any future changes to your business. We present key findings to decision-makers using hard data and our observations.
Because our approach is to work with you, we design training content and run pilot sessions with plenty of opportunity for feedback from your key people before we roll out a programme fully.
At the start of each new partnership, we assign an Account Manager and Subject Matter Expert (SME) to support you in creating a strategic plan that integrates with the programme vision.
The Account Manager oversees the development of the programme and provides the bridge between your key people, the delivery team and your learners.
We've worked with a number of clients to deliver remote training, including to large teams.
We've adapted our programmes to make them work online, adjusting the style of presentation for screen and keeping delivery engaging.
We can offer hybrid training that takes advantage of the convenience of digital channels, but also the enduring effectiveness of in-person design and delivery.
We constantly review your training programme throughout its duration so that we can quickly identify and improve new areas.
We are passionate about finding new ways to simplify complex issues for your end-users. This includes changing our training content or the format of sessions to improve your learners’ experience.
We also regularly review your programme with your key people to ensure that our content is aligned with your business changes, both existing and upcoming.
While some training providers use the same programmes for each of their clients, we believe it is better to understand your context and then build a programme from scratch.
We like to operate as an extension of your team, learning your internal processes, terminology and systems so that we are fully immersed in your company culture.
With this knowledge, we are able to create a programme that draws on the right training tools for your context.
This is then more sustainable for the future, as the programme is more likely to work with your business's current and upcoming needs.
Prices vary depending on the type of report and their example use. Reports start from £79.00 + VAT to £290.00 +VAT. Discounts on R.R.P price are available for bulk purchases.
DISC and CliftonStrengths complement each other by measuring two different sides of a person: DISC focuses on behaviour and communication (how you act), categorising people into four primary styles to help teams reduce conflict and collaborate more effectively in real-time. Conversely, CliftonStrengths focuses on innate talent and motivation (how you think), ranking 34 unique themes to help managers identify an employee's deep-seated potential and long-term career strengths. In short, DISC provides the toolkit for daily communication, while CliftonStrengths provides the roadmap for long-term talent development.
FAQs
Book A Free Consultation
Ready to develop confident leaders and high-performing teams?
A company-wide DISC workshop can improve workplace culture, boost team performance, and create better communication across your organisation.
Book a free consultation with one of our leadership development specialists today.
