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We’ll explore the 4 DISC behavioural Styles, outline what each one represents, and explain how understanding these behavioural and communication preferences can improve teamwork, reduce misunderstandings, and support more effective workplace relationships.
What are DISC behavioural styles?
DISC is a behavioural framework that focuses on observable behaviours, rather than personality traits or abilities, which are often hidden or masked in the workplace. The framework looks at how people tend to respond to challenges, interact with their colleagues, approach tasks, and work within rules and processes.
The model groups behavioural preferences into four broad types:
- Dominance
- Influence
- Steadiness
- Compliance
This isn’t to say that a person will be defined by a single DISC style. Rather, everyone displays a mix of all four behavioural types in different circumstances, with one or two often being more prominent depending on the situation. These preferences influence communication style, decision-making, and how individuals respond under pressure, among other factors.
Understanding DISC behavioural styles helps teams and their managers recognise that differences in behaviour are not “right” or “wrong” per se, but simply different approaches to work.
The 4 DISC behavioural styles explained
1. Dominance (D)
People with a Dominance preference tend to be direct, results-focused, and decisive. At work, those individuals often thrive in fast-paced environments where they can solve problems and drive progress. However, their direct approach can sometimes be perceived as abrupt if others prefer more discussion or reassurance before acting.
Typical characteristics include:
- A focus on outcomes and efficiency
- Comfort with taking control and making decisions
- A preference for concise, to-the-point communication
2. Influence (I)
The Influence style is associated with enthusiasm, collaboration, and relationship-building. In the workplace, employees with this preference often excel at motivating others and generating ideas. Challenges can arise, however, if detail or follow-through is overlooked, or if colleagues misinterpret their enthusiasm as a lack of focus.
Typical characteristics include:
- Energetic and optimistic communication
- A strong focus on people and ideas
- Enjoyment of teamwork and social interaction
3. Steadiness (S)
People with a Steadiness preference tend to value consistency, support, and cooperation. They often contribute to stability and continuity within teams, helping to maintain reliable and supportive working relationships. They may, however, be uncomfortable with rapid change or conflict, particularly if change is introduced without sufficient consultation.
Typical characteristics include:
- Calm, patient, and dependable behaviour
- A strong desire for harmony and stability
- Thoughtful, measured communication
4. Compliance (C)
The Compliance style values accuracy, quality, and logical thinking. At work, people with this preference bring a strong sense of rigour and precision to their roles. Difficulties can arise if decisions need to be made quickly or with incomplete information, or if others see their caution as resistance to change or obstinacy.
Typical characteristics include:
- Attention to detail and high standards
- A preference for data, facts, and clear processes
- Careful, considered communication
Why understanding DISC behavioural styles matters at work?
Learning about the 4 DISC behavioural styles is not a matter of labelling or typecasting people. This isn’t what the framework was designed to do, and it is one of the most common mistakes businesses tend to make when using it. Instead, DISC provides a shared conceptual language for understanding differences in behaviour and communication in workplace or project-based situations.
When team leaders and project managers understand DISC, they can:
- Adapt their communication strategy to suit different preferences
- Reduce misunderstandings and unnecessary conflict
- Improve intra-team and inter-departmental collaboration by valuing diverse working styles
- Build stronger, more trusting stakeholder relationships
For leaders and managers, DISC also supports more effective feedback, delegation, and performance conversations because it helps explain how people prefer to work, not just what they do.
Bringing DISC into your everyday working relationships
The real value of DISC comes from applying it day to day. Small adjustments, such as being more concise with a Dominant colleague, or providing reassurance and context for someone with a Steadiness preference, can make a significant difference to how teams work together. By understanding DISC behavioural styles, you can create an environment where workers feel more understood, communication improves, and collaboration between colleagues becomes more intentional and effective.
Ready to explore DISC in your organisation?
If you’d like to find out how DISC could support clearer communication, stronger teamwork, and better performance in your workplace, please book a discovery meeting with Penguin Learning to explore the next steps.
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